Ritter Communications chooses TOA Technologies

Large and small, telecommunications providers know their field workforce is the key to positive customer perception and efficient operations. So when Ritter Communications, a triple play service provider with 80 mobile employees, began executing on a strategy to create a more efficient field workforce connected to customer relationship and billing processes, it decided to replace its legacy mobile workforce application. The new field service management partner they chose: TOA Technologies, and its ETAdirect Professional and ETAworkforce solutions.

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